We’ve done everything we can to help you travel safely and comfortably, from the moment you arrive at check-in, and for every step of the way.
Fully trained staff will be on hand to guide and assist you. From hand gel stations throughout the ships to cashless only payments on board, we have thought of everything to help you sail confidently and get you to your destination safely.
For passengers wishing to social distance, we ask that they do so at their own responsibility.
If you have any questions about what travelling with us will be like on our back to service sailings, please read through our enhanced health and safety measures below to help put your mind at ease.
For the latest travel advice from the Foreign & Commonwealth Office click here.
We’ll send you information before departure to advise you on any travel requirements.
All onboard purchases will be cashless, for everyone’s protection
Hydroalcoholic gel dispensers will be available in all passenger areas
Visits to pets on the car deck will be possible, we may limit the number of passengers and the times you can visit on our high-speed fleet, but rest assured our crew will be checking on them for you
For Commodore Clipper, please approach the information desk when requesting to visit your pet
Seating will be allocated, please sit only in your allocated seat.
The children’s play area will remain closed for the time being
If you require assistance during your crossing, please contact a crew member
In order to increase the outdoor space available for every passenger to enjoy the fresh sea air, it will no longer be possible to smoke on board our high-speed ferries. For Commodore Clipper, smoking is only permitted on the outside decks on the starboard side
We’ve installed protective screens at tills to keep everyone safe
You will see our crew wearing face coverings, and in some circumstances where closer contact may be needed, other forms of PPE
Onboard cleaning routines have been increased and enhanced
In order to comply with government rules on public transport, all passengers must wear a face covering; face shields can't be used in place of a face covering.
Food and beverage outlets on board will offer delicious hot and cold meal options as well as a range of refreshing drinks, we would ask you to use cashless payments where possible
Our Duty-free shop will be available, we would ask you to use cashless payments where possible
One area of the ship will disembark at a time. We will make sure you have plenty of time to use the stairs and reach your car safely