When you arrive at the port please follow signs to check-in, where you can collect your boarding passes. For motorists, check-in will close 1 hour before your scheduled departure time. Please leave plenty of time to arrive at the port for check-in.
For foot passengers, check-in will close 40 minutes before your scheduled departure time. Please leave plenty of time to arrive at the port for check-in.
The currency in Jersey is sterling. The States of Jersey issue their own notes and coins, but all UK notes and coins are legal tender. Jersey notes and coins are not legal tender back in the UK
Free Wifi access
Free Guest Wifi is available in the Port terminal for passengers to enjoy prior to their sailing. Don’t forget to tag yourself on social media
Baby Changing Facilities
Baby changing facilities are available in the terminal building
Emergency wheelchairs available in the port. Disabled toilets are found within the terminal. Condor Ferries staff can assist wheelchair users when boarding the ships.
Bureau de Change
No Bureau de Change at the port - there is one onboard
Payphones are available
Lost Property & Left Luggage
No left luggage facility
There is a small coffee shop in the terminal – (only open during check-in times except for Clipper)
There is a small shop in the terminal building selling snacks, drinks, magazines and newspapers
FREE Cashpoint located outside the terminal
Short & Long Stay Car Park
Pay by Scratch Pay Card – available for purchase individually in or in bulks of 10. Must use for public and chargeable parking areas
Check-in closes 60 minutes prior to your departure
Check-in closes 40 minutes prior to your departure
Travelling on Foot
Before you travel, we will have emailed you an e-boarding pass. Please print this off and bring it with you on the day. Or, if you plan to show it on a mobile phone or tablet, please have this ready for our port team when you arrive at the terminal, with the brightness turned up.
Travelling by Car
Please print off the e-boarding pass we will have sent you, and bring it with you on the day, placing the itinerary page (pink copy) on your dashboard. If you’re using a mobile phone or tablet to show your boarding pass, please have this ready for our Port staff when you arrive at check-in, with the brightness turned up.